To provide quality computer service and support at a fair price while maintaining high ethical standards.
To share knowledge and expertise to benefit everyone.
Over the last quarter century we have seen many individuals and companies move into the service/support area for computer technology. This is a result of the retail model of selling hardware becoming highly competitive and difficult with significantly lower profitablity.
This does not mean CVCS will not sell hardware and/or software to those requesting this service. It merely means “sales” is not our focus. Many of the vendor companies we deal with have a problem with our business model. It doesn’t fit in with their ideas of success. Fortunately, that is our problem to deal with, not yours.
This service based focus has, and continues, to cause some difficulty in the short term, especially with some industry vendors. We believe this can lead to the discovery of the silver lining inside an otherwise dark and foreboding cloud. Ultimately people do understand where good value is.
We continue to assist people at no or minimal charge when answering simple single issue questions. When a problem represents complex multiple or layered issues then it is best to suggest obtaining the necessary technical material or hire us for services. Giving simplistic answers to complex questions helps nobody, only prolonging the agony and suffering people may be going through dealing with their computers.
The future lies in education. CVCS fully supports the use of internet based technical forums. We have benefited from the use of these forums over the years. These forums are a pure representation of the open source concept. Hundreds of thousands of people, if not millions, exchanging and sharing knowledge, to further the goals and aspirations of everyone, is progressive and good.
