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Thought of The Moment

Creston Valley Computer Services Available Services

IT Services

  • We become your IT (Information Technology) department, taking care of your computer systems for you. You have one less thing to worry about.
  • We monitor your systems to ensure they are performing properly.
  • Provide ongoing consultation, installations, repairs and maintenance as needed for your business.
  • Recommend hardware brands and models
  • When appropriate, design and build computer system(s) for you. Removing the hassle of researching, shopping for and buying your computer and peripheral equipment. (all sales CVCS branded systems include a maintenance call within the first year)
  • Treating IT services as a "business", separate from your "real" business , is a concept that is simply unworkable. We work with you to integrate IT  to be a seamless part of your operations, rather than remaining a never ending drain on finances and energy.

Maintenance and Repair of PC systems

  • Onsite repair and maintenance of operating system, application software and hardware.

Network Services

  • Local Area Network (LAN) planning, design and configuration (incorporating secure and efficient file and printer sharing and high speed Internet access)
  • Configuring Internet access for single computer or network of computers.

Image Services

  • Emergency Restore services to reduce expense and downtime in the event of OS or application corruption, virus infection or storage device (hard drive) failures.
  • Disaster recovery consultation and services.

Data Protection Services

  • Data backup and restoration consulting, configuration and implementation.
  • RAID (Redundant Array Inexpensive Devices) consultation and implementation to protect availability of your critical data and systems.

Availability

When it comes to providing top notch customer service you can count on us to be available whenever you need us.

  • 24 hours a day, 7 days a week, 365 days a year
  • Specializing in x86 and 64 bit compatible operating systems, e.g. Windows 10, 8.x and 7, Vista, XP, 2000, 9x, 3.x and DOS (Gasp! Yes, DOS still lives!).
  • Regretfully, we cannot offer support or service for Apple computer systems and software.
  • Solutions to integrate advanced peripheral devices to increase productivity while reducing or eliminating your frustration.
  • Support and training for basic and advanced operating system and some application software programs.

Creston Valley Computer Services does not try to be all things to everybody. Attempting to do so would be disastrous, both for our clients and ourselves. CVCS concentrates on working with clients, to ensure their computer systems are functioning in the most efficient and effective manner possible. We work diligently to identify and point out impossible or unrealistic sales promises, providing intelligent and reasoned explanations as to why one may not want to adopt the latest ideas advertised as "good solutions" to often non-existent problems and issues. When a project is beyond our capabilities, we assist in finding the best qualified company or people to meet your requirements.

CVCS  focuses on configuring your computers so they work for you, not against you. We maintain your computers to ensure minimal downtime. For those occasions when repairs are necessary, we respond quickly so as to return your computer to a "happy" operating state, minimizing downtime. A loaner computer can be made available if your system will be down for longer than you can tolerate.

We can supply all computer hardware and software necessary to maintain or repair your computer systems. If your preference is to supply your own components or software, we are pleased to work with you integrating them as necessary.

Creston Valley Computer Services is NOT a "box pusher". We do not make any effort to compete on price for computer equipment and peripherals. In our experience such a business model does not serve the long term interests of clients. We do not sell computer systems as a primary or regular part of our business. Instead, CVCS works with our clients in determining the optimal and most effective strategies for obtaining computer equipment. We build relationships benefiting all involved. Whether the equipment is supplied by us, or another supplier, depends entirely upon your needs and operating requirements, not on artificial sales "goals".

  • What CVCS does offer; friendly, knowledgeable service and qualified support, fitting your schedule and requirements.  Personalized service is what distinguishes us from the competition.
  • Creston Valley Computer Services comes to you. You do not have to concern yourself with disconnecting your computer and bringing it in for service. That is our job. In our experience, we have frequently found the root cause of many problems is related to the environment in which the system works.  If we never see the computer setup in it's "home", there is no possibility of identifying environmental factors that affect performance.
  • We make every effort to resolve problems over the telephone, whenever possible.
  • It is our mission to save you money over time. Sometimes the least expensive option is not the lowest cost over time when all factors are considered.
  • We openly, and freely, provide our opinions, and reasons, why a particular option is recommended.
  • The final choice, however, remains yours to make. Only you know what is best for your particular circumstances. Our focus is your long term satisfaction.
  • We provide an online support forum, the CVCSHelpDesk, where people can register to find answers to common problems with computers. If you can't find an answer to your specific problem, leave a message. We are often able to provide answers at no cost to you.
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